Warranty period of strips and controllers.
It is 2 years for the controllers and 1 year for the strips.
The guarantee service is carried out at the company service located at the following address: Shumen, 46v Simeon Veliki Blvd., fl. 2.. The transportation costs shall be at the expense of the customer unless the defect has been found within 1 month after sales - then the transportation costs shall be at our expense.
The guarantee shall become invalid upon finding of mechanical damages due to blows, breakage, tearing, and an attempt for troubleshooting done by the customer, spillage of any liquid and other external interventions. The guarantee does not cover a current rush or natural disasters, thefts, and arsons either.
Order, payment and shipment
Orders are received over the phone and completed within the same business day if they are made before 4:30 p.m., or on the next business day. If we do not have the required stocks at hand, we shall make a prior call to specify the deadlines.
For deliveries we use the courier company ECONT but we can use another supplier upon your preference.
Payment can be done through a bank transfer or by using COD (cash on delivery). We send the invoice with the goods. The details for payment via bank transfer are as follows:
SATURN SERVIZ EOODIBAN: BG61FINV91501017453950
BIC: FINVBGSF
Bank: FI Bank Bulgaria
The goods will be shipped to you upon receipt of the money transfer.